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Wuffes

Wuffes

wuffes.com
What is your customer experience with Wuffes?

Wuffes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Wuffes has a 3.1 star rating from 22 reviews, with consumers mostly neutral and 50% saying they would recommend; ratings show a near even split between positive and unfavorable feedback.

Key Takeaways for Future Customers

  • Check current auto-ship and subscription settings before ordering to avoid unexpected charges; read Wuffes reviews for user experiences.
  • Expect medium price level and varied product effectiveness for hip and joint support.
  • Document orders and contacts to speed refunds or returns.

Negative Feedback / Risk Areas

  • Many Wuffes customer complaints cite unauthorized billing and difficulty obtaining refunds.
  • Customers report trouble canceling subscriptions, poor phone support, missed deliveries, and wrong items shipped.

Positive Feedback

Some users report noticeable help with arthritis and hip mobility and praise individual customer service reps who resolved issues.

View full overview ›

Media from reviews

Wuffes - I keep receiving product after pet is deceased
Wuffes - I keep receiving product after pet is deceased - Image 2Wuffes - Very upset the product is not what it is when I received itWuffes - Wrong order
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Show reviews that mention
order dog subscription account hip cancel refund money support joint support
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Greg W Qug

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Chester Township, Ohio

Very angry

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You keep sending me products that I didn't order. Please stop!

Please cancel any future orders. Please stop.

Please go away. This is really *** me off!

Preferred solution: Full refund

View full review
Nicole S Pbb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very upset the product is not what it is when I received it

AI Highlights
  • - Product not as advertised and I want a refund.
  • - Overpriced for what I got and I need the return address to send the dog back.
Wuffes - Very upset the product is not what it is when I received it

The product was not what they advertised, I called when I got it I want my money back, it is a cheap product for what I paid , you should not advertise something that youre not getting . very disappointing.

also, Im waiting for the address to send the dog back. They never gave me the address and what to do.

Im also upset because I have to pay for shipping and I shouldnt have to. False advertisement and their business very unhappy and very, very upset and I want my money back. very expensive dollar toy.

I would be embarrassed for that company.

If I tried to pull this off, this is no robot.

Its a joke. I want my money back.

Loss:
$38
Pros:
  • All cons i lost my money
  • I got junk
Cons:
  • All of the above

Preferred solution: Full refund

User's recommendation: Not good I would not recommend any thing for further

View full review
2 comments
Guest

I didn't like snackscrate

Horace Oiz

The product was not what was advertised, it cheap, merchandise, I don't think u should advertised something u can't produce. I would like my money back before I go on Facebook and on any other platform to tell everyone that you guys are fake.

View more comments (1)
Jack K Kbi
map-marker Cincinnati, Ohio

Wrong order

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Wuffes - Wrong order

Order was for probiotics, hip support, and multivitamins. I want a refund and to cancel the subscription.

Jack Klette

513203****

jklette@***.com

Preferred solution: Full refund

View full review
Kathy H Vgo
map-marker Kingman, Arizona

I keep receiving product after pet is deceased

Wuffes - I keep receiving product after pet is deceased
Wuffes - I keep receiving product after pet is deceased - Image 2

Please call me at 928-279-****. I need to talk to a real person.

I continue to receive products and am being charged after I canceled my subscription through Amazon. The dog is deceased.

Preferred solution: I want to stop delivery!

View full review
Kiele Hth

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Return shipment unopened

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AI Highlights
  • - Called for info on returning unopened Wuffes Hip and Joint; 20-minute hold and questions asked.
  • - Requests return instructions and debit card refund.

I called for information on returning unopened shipment of Wuffes Hip and Joint. The women I spoke with asked to many questions.

I told her my dog won't take it. I cant afford if he won't take it. I was put on hold 20 minutes.

She never returned. Please let ne know how to return and reimburse my debit card.

View full review
Lexis C Gch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Ohio

Cancel my subscription

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AI Highlights
  • - I did not authorize this purchase.
  • - If I see it on my bank statement, I will file a claim.
  • - The item was left on my porch and I did not order it.

I don't authorize you to take nothing on my car if I want this product I will order it in the visit at the time when I need it so if I see this on my bank statement you taking something off my car I'm going to put a claim in and it's going to go from there so I'm starting to be unhappy with this product so hello how y'all do things so I will be ordering from a different vendor and I will be calling back to check back with customer service I did not order this and it was sitting on my porch as I get home

Loss:
$16
Cons:
  • Cnt afford it right now

Preferred solution: Full refund

User's recommendation: Ok for people

View full review
Ernestina H Jdz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richmond, Kentucky

I did not subscribe for another order of advanced hip & joint support supply

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AI Highlights
  • - I ordered Advanced Hip & Joint Support once two weeks ago.
  • - I was told a $52.89 Joint Support order is coming; I did not subscribe; please cancel.

I only ordered one time Advanced Hip & Joint Support two weeks ago, and today I received an email saying another order of Joint Support for $52.89 is coming. I did not subscribe for more; please cancel the order.

I cannot afford to.

I'm 69 years old; I live on Social Security income. Be careful when you make an order online.

Preferred solution: Full refund

View full review
Resolved
Da M Auy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Resolved: Order cancelled dog dead

Sent and charged for order after dog passed! Cancelled order online, charged anyway. No answer to phone calls.

Loss:
$60
Cons:
  • Alot

Preferred solution: Full refund

User's recommendation: Stay away SHADY COMPANY

View full review
Rebecca H Hja

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Happy

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Wuffes has my sisters dog immensely! Matilda runs now, like a puppy at times, hips do not seem to hurt now. She has been taking 5 to 6 months!

Pros:
  • Help with the arthritis
View full review
Joyce H Rgm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong order my fault

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Please send me 2 jars of Joint help for my 2 Yorkies. < 20 pounds.

Thank you if someone could call me i will be glad to pay. $22.50 ea.

256 797 ****

User's recommendation: Good customer service

View full review
David M Hzi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation

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I canceled my subscription in the past and now Im still getting charged for stuff that I have never ordered.

Loss:
$47

Preferred solution: Full refund

View full review
Anonymous
map-marker Tyler, Texas

To let you know how awesome your company is. . .over the top customer service.

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Updated by user Mar 09, 2026

It was wonderful. We just needed to cancel our prescription because our 17 year old dog died the day before.

Original review Mar 07, 2026

I called to cancel our subscription because we had to put our 17 year old dog down Thursday. The lady I talked to was so nice and sorry for our loss.

I would highly recommend. This company is great.

User's recommendation: We love Wuffes.

View full review
Cathy H Xyc
map-marker Cleveland, Ohio

To cancel any further orders

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My dog would not eat the product.. so I am canceling all future orders.. will be receiving half my money back!!

Loss:
$26

Preferred solution: Price reduction

View full review
Lona C Rrr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kent, Washington

Need to cancel my subscription

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AI Highlights
  • - Cancel my Wuffes subscription.
  • - My dog Chewy had cancer and died before Christmas.
  • - I was charged $54 instead of $24; please explain by email.

I need to cancel my subscription of Wuffes. My dog chewy had cancer, we had to put her to sleep.

She was in so much pain. We didn't know she had cancer so the Wuffes didn't help her at all. I'm sure they would of helped if she wouldn't of had cancer. So if you could cancel my subscription I would appreciate it.

Also I was supposed to be charged $24 mo. But you charged me $54for the mo.could you please explain why. Also is there anyway I can return the subscription because Chewy died before Christmas. If you could email back I would appreciate it.

Because I have a lot of tella marketers calling me so I don't always answer my phone.

Unless it says Wuffes when you call. Thank you very much I would aappreciate your understanding.

User's recommendation: I wish my dog hadn't of had cancer I'm sure Wuffes would of help her joint pain issues.

View full review
Anonymous
map-marker Los Angeles, California

Package not delivered

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Try not to make a mistake like this my package was delivered to a different address that someone made a mistake and typed the wrong address miss spelled and now I have no product to give my dog

User's recommendation: I don’t know I haven’t tried it yet

View full review
pam m Qoa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rialto, California

Cancel subscription

No one answered phone. I have sent 2 emails to cancel subscription.

You keep sending product. I have to deliveries I want refunded.

User's recommendation: Answer your phone. Cancel subscription when ask to do so

View full review

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